START WITH EXPLORATION,
END WITH EXTRAODINARY
Collaborating with you to create bespoke, personal jewelry is one of our greatest pleasures.
In fact, it’s core to our philosophy of taking you beyond the glass cases and–thanks to our more human approach to custom design–into the art of jewelry making itself. Whether you want to design your own engagement ring, update a family heirloom, or create a statement piece that’s truly your statement, our talented design team is ready to help you bring your vision to life
We start with a conversation that will IGNITE YOUR IMAGINATION and help us gain insight about your tastes and desires.
Bring photos, napkin drawings or nothing at all. No matter your starting point, this step is designed to ensure inspiration strikes.
With your vision as our guide, we start the process of designing your custom piece.
We’ll show you sketches and work closely with you UNTIL EVERY DETAIL IS PERFECT.
If your piece includes diamonds or other special gems or materials, we’ll also help you select those.
This is when you’ll see what happens BEHIND THE SCENES. We’ll prepare a digital rendering of your design and use 3D printing to create a model of your piece, you can actually try on.
Next, we cast the model in the metal you’ve selected, set any diamonds or gemstones and prepare it for the final step in our process&ellip;
Your creation is complete and there’s only one thing left to do&ellip;
SHOW IT OFF.
Whether you designed it for yourself, for someone else or to pop “the question,” ooo’s and ahhh’s are what you can expect. The care we put into every step is how we make sure of it.
CUSTOM DESIGN FAQ
How long does a custom design project take?
Typically, your custom design will be in your hands in 3 - 4 weeks after we’ve finalized your design. However, because each project varies, the timeline can sometimes be shorter or longer depending upon complexity of design.
Can I use my own diamonds, old-jewelry or gemstones in your custom work?
Yes, absolutely! We often recreate beautiful new pieces using customer supplied materials. During your consultation let us know this is something you want to explore.
How much is my custom design going to cost?
Since each project starts off from scratch it’s difficult to know how much your piece is going to cost without having all the details. The best way to get an estimate is to get started with a consultation, most times we can provide a rough estimate to help keep the process moving forward. Once we have all the details, we can provide an exact price.
When can I see my design? Can I see it before I pay?
We discuss your design and create price estimates at no cost! We require a 25% deposit prior to producing CAD renderings of your design. The deposit will go towards the final cost of your piece. The CAD renderings are typically presented within 5–7 business days.
What’s your refund/return policy on custom design?
Since each piece is custom made-to-order we cannot accept returns or refunds. If you are unhappy with the finished piece, please contact us so we can work with you to best resolve the issue.